Meritain Health provides administrative services for both the Core and Buy-Up medical plans.
Processes claims and precertifications
Generates Explanation of Benefits (EOB) statements
Provides customer service
Issues ID cards for medical services
Claims/Customer Service & Enrollment Verification & Additional Medical Card Request -
Call Meritain Health at 1-800-762-2234
Precertification – Call Meritain Health Medical Management at 1-800-242-1199
Provider Network supplied by Blue Cross/Blue Shield of Arizona for Arizona residents only.
Medical Provider Search - Select the "PPO/EPO Statewide" Option
BCBSAZ how to use the new search tool (PDF)
24 hour access to benefit plan information.
Go to myMERITAIN.com for a secure way of accessing your account and claims information you can use to manage your health care. The first time you access the site, you will be prompted to register with a username and password. Contact Meritain Health at 1-800-762-2234 if you have trouble using the web site. Click here for myMERITAIN online registration help
Remember: BC/BS is used for their physician, hospital, lab/x-ray and urgent care provider directories only. Meritain provides all claims/service support and handles all billing issues.